Privacy Policy

Depending on how you use our website, we may collect:

Information you choose to provide

• Name, email address, mailing address, phone number

• Details included in forms, service requests, registrations, surveys, or feedback

• Attachments you submit (documents, photos, etc.)

Website and technical information

• IP address and general location information (approximate)

• Browser type, device information, operating system

• Pages visited, time spent, links clicked, and referring pages

• Error logs and performance data

Payment information (when applicable)
If you make an online payment, payment processing is handled through a third-party provider. The Township does not store full credit card details on Township servers. You may still see transaction confirmations and reference numbers stored for audit and record-keeping purposes.

We use information for purposes such as:

• Responding to inquiries, service requests, and complaints
• Delivering programs and services you request
• Processing registrations, permits, or payments
• Improving website performance, accessiblity, and user experience
• Maintaining website security and preventing fraud or misuse
• Meeting legal, regulatory, and record-keeping requirements

We only collect and use personal information that is necessary for identified Township purposes.

We may disclose personal information when:

• You consent, or it is reasonably implied by your request
• It is required or permitted by law (including MFIPPA)
• It is necessary to deliver a service (for example, to a contractor or service provider working for the Township under and agreement that includes privacy protections)
• It is shared with another government organization where authorized or required for your request

We do not sell your personal information.

Our website may use third-party tools to provide online services (for example: web hosting, online forms, mapping tools, payment processing, newsletter distribution, or alert notifications). These providers may collect information to deliver their services and may store data on servers located in Canada or other countries, depending on the service.

Our website may also contain links to external sites. The Township is not responsible for the privacy practices or content of external websites. We encourage you to read the privacy policies of any site you visit.

Cookies are small files stored on your device that help websites function and measure performance. The Township may use cookies and analytics to:

• Understand which pages are most used

• Improve navigation and content

• Monitor website reliability and security

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Email and online form submissions are not always fully secure. Please avoid sending sensitive personal information (such as financial details or government ID numbers) by email unless specifically requested through a secure process.

When you email the Township, your message and email address may be used to respond and may be retained according to municipal records retention requirements.

The Township uses social media platforms to share information and engage with the community. If you interact with the Township on social media (comments, messages, reactions), that information may be collected by the platform and may also be retained by the Township for record-keeping purposes. Social media platforms have their own privacy policies that apply to your activity.

You may have the right to:

• Request access to your personal information held by the Township
• Request correction of your personal information, if appropriate
• Ask questions about your your information is managed

Requests for access to records are handled under MFIPPA and may require a formal application. 

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. Access to personal information is limited to staff and service providers who need it to perform their duties.

The Township retains records in accordance with applicable legislation and approved records retention schedules. Information is kept only as long as necessary for the purpose it was collected and legal requirements, then securely disposed of.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.